RETURNS & EXCHANGES
Please email us a return or exchange request within 14 days of your order being received, or Log In to your RASKANA account to do a self-serve return. RASKANA will then provide a free of charge return label. Items must then be returned within 30 days in original condition, unaltered, unwashed, with all tags attached. We do charge a flat restocking fee of $6 for each returned item, deducted from your refund. NOTE: We do not charge restocking fees for any sizing exchanges. Basically, we recommend just trying on your clothes for fit and then deciding if they are good to go or not.
Before returning, please read through the conditions below to ensure your item is eligible for a return.
Email for questions: contact@raskana.com (We try and get back to all requests promptly, we are very friendly we promise!